• Student Assistance Program

  • What is Employee & Family Resources (EFR)?

    Established in 1964, Employee & Family Resources (EFR) is a non-profit human services organization in Des Moines, Iowa. EFR offers a unique spectrum of services in the realm of behavioral and emotional health, including in-person counseling, substance abuse assessment services, drug prevention work in central Iowa schools, and a full-service Employee Assistance Program (EAP) for businesses. EFR works to help people manage life’s challenges so they can reach their full potential.

    EFR is located at 505 5th Avenue, Suite 600, in Des Moines, and can be reached at 515.244.6090.

    What is the Student Assistance Program (SAP)? What does it provide?

    The Student Assistance Program (SAP) is designed to help students, families, and schools manage the impact a wide variety of personal and family problems can have on student behavior and achievement. Free and confidential services, accessible 24/7 by calling 515.244.6090, include:

    • Telephonic consultation for assistance on challenges you or your family may be facing
    • In-person counseling with masters-level clinicians
    • Referrals to community resources, if needed

    All services can be interpreted to non-English-speaking clients at no additional cost.

    When should I call the SAP?

    The SAP helps students and their household family members with issues that interfere with your daily activities, happiness, family stability, or overall well-being. Some concerns an SAP counselor can help with include:

    • Alcohol and other substance abuse issues
    • Conflict, bullying, or violence
    • Dating and relationship issues
    • Depression and anxiety
    • Eating disorders
    • Family concerns
    • School performance
    • Stress
    • Trouble with peers
    • Anything else that keeps you from reaching your full potential

    Who is eligible?

    All [insert school name] students have free, confidential access to the SAP. All household family members of students are also eligible for services.


    EFR Counseling Locations

    Downtown Offices

    505 Fifth Avenue, Suite 600 (6th floor)

    Des Moines, IA 50309


    West Des Moines Offices

    1001 Office Park Rd, Suite 205 (2nd floor)

    West Des Moines, IA 50265